If you’re planning a remodel, repair, or new build in Deerfield, IL, chances are someone in your circle has said:
“Oh, I know a guy.”
And hey—referrals are helpful. A friend’s recommendation can lead you to a good Chicago contractor. But in today’s market, relying solely on referrals can leave you over budget, behind schedule, or stuck with someone who’s just not the right fit.
Here’s why word-of-mouth isn’t enough—and what you really need to find reliable contractors you can trust.
1. Referrals Don’t Guarantee the Right Fit for Your Project
Your neighbor may have loved their contractor, but was their project anything like yours?
Contractors in Chicago often specialize—whether it’s kitchens, bathrooms, basements, or whole-home renovations. Just because someone did a great job on a roof doesn’t mean they’re the best choice for a luxury bath remodel.
What to do instead: Look for a contractor with a clear track record in your project type, not just a glowing review from a friend.
2. Standards Vary—and So Does Follow-Through
We all have different expectations for quality and professionalism. One person might overlook delays or cut corners—another might consider those dealbreakers.
Referrals often come from a place of goodwill, not deep evaluation.
Questions to ask yourself:
- Did the referrer check permits, warranties, or inspections?
- Were deadlines met—or just “close enough”?
- Was the contractor communicative and respectful throughout?
3. Contractor Licenses and Insurance Still Matter (Even for “That Guy Who’s Really Good”)
A common mistake? Hiring a contractor who isn’t licensed or insured—just because they come highly recommended.
If something goes wrong (and in construction, it sometimes does), you could be on the hook financially or legally.
How to protect yourself:
- Always verify license status with the Illinois Department of Financial and Professional Regulation.
- Ask for proof of insurance—both liability and workers’ comp.
- Don’t assume your friend did this step. Most don’t.
4. Online Reviews Can Reveal a Pattern—Good or Bad
Maybe your friend had a good experience, but others haven’t. Or maybe they had a rare bad outcome, but the contractor has hundreds of 5-star reviews.
Checking Google, Yelp, or Houzz gives you a broader picture. Look for:
- Mentions of timeliness, cleanup, communication
- Photos of recent jobs
- Responses to negative feedback (or silence, which is also telling)
At Moller Builders, we’re proud of the work we do—and we’re happy to back it up. If you’d like to speak directly with past clients, just ask! We’re glad to provide references. You can also check out our Google reviews to see what other Deerfield homeowners have said about working with us.
5. Referrals Don’t Cover Availability or Workload
Many highly referred contractors in Chicago, and more specifically Deerfield, are booked out months in advance—or they take on too much and juggle jobs poorly.
Even if someone’s “the best,” it doesn’t help if they ghost halfway through your project.
Tip: During your first call, ask about availability, lead time, and project load. A great contractor will give you a realistic start date and communicate clearly if things change.
6. Referrals Often Skip the Contract Step
When a job starts with “my buddy recommended him,” it can lead to handshake agreements instead of solid contracts. That’s risky.
What a good contract includes:
- Detailed scope of work
- Payment schedule tied to milestones
- Timeline with a clear start and finish
- Warranty information
Without this, you have no leverage if something goes off the rails.
7. Contractor Communication Style Matters—Big Time
Even the best contractors in Chicago won’t work out if you’re not on the same page. You need someone who:
- Listens and explains
- Responds promptly
- Keeps you updated throughout
A referral can’t tell you how the contractor communicates with you. You’ll only learn that by having a consultation yourself.
8. Your Home Deserves More Than a Gut Feeling
A personal referral might feel like a shortcut. But your home is one of your biggest investments—this isn’t the time to take chances.
Instead of crossing your fingers, take a smart, structured approach to contractor selection:
- Interview 2–3 candidates
- Check licenses, references, and online reviews
- Ask for recent project photos or walk-throughs
- Trust both your gut and the facts
9. There’s a Better Way to Find a Contractor in Deerfield
Word-of-mouth might get you started, but thorough research will help you finish strong.
If you’re looking for a contractor who:
- Specializes in home remodeling and custom builds
- Has deep roots in the Deerfield community
- Prioritizes clear communication and quality craftsmanship
…then you don’t need a long list of referrals—you need a conversation with Moller Builders.
10. Let’s Talk About Your Project—No Guesswork, No Pressure
Whether you’re remodeling your kitchen, repairing storm damage, or starting a custom build, Moller Builders is here to help you make confident, informed decisions.
We don’t rely on gimmicks, vague promises, or rushed referrals. We believe in:
- Transparent pricing
- Detailed planning
- Exceptional results
Ready to start your project the right way?
Contact us for a no-pressure consultation and see what it’s like to work with a contractor who puts your peace of mind first.
